The network team works for free and in his free time on the maintenance of the network.

The network consists of the following services that need to be maintained:

  • WiFi-Technology,
  • cable network in the entire building
  • communication and routing systems
  • databases for data processing
  • network support

The network team can help with the following topics:

  • no WiFi-access possible (bad connections excluded)
  • no cable network access possible
  • no internet access while having an activated account
  • offering network cables
  • integration of special network devices

If a tenant has a problem from this topic list he/her can send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. The mail will be automatically put into the task queue. The normal response time is three work days (Monday - Friday). The network team can ask questions about the problem and if the response time is longer, the tenant is usually requesting a task that has deep impact into the network infrastructure.

Please write a precise and describing subject title while using the support e-mail. The sorting in the task queue will be easier and efficient.